Terms and conditions
These Terms of Use and all documents referred to in this document set out the terms and conditions under which you are permitted to use our site, www.lencoria.md (“our site”) and other products and services that may be available in the future. By using this site, you agree to comply with and abide by these Terms of Use. These terms also apply to any sites, services and products provided by any of our affiliates. Please read these Terms of Use carefully. We recommend that you print a copy of these Terms of Use for your personal use, as well as future versions, as we may update them. PAY SPECIAL ATTENTION TO CLAUSES 13 (EXCLUSIONS AND LIMITATIONS OF LIABILITY), 14 (COMPENSATION), 15 (DISCLAIMER) AND 16 (AGE RESTRICTIONS ON USE). If you do not agree with these Terms of Use or do not wish to be bound by them, you must not access or use our site or any of our products or services.
Content
1 Our details 2 Liability to those who access our site using your device or your internet connection 3 Other documents governing the use of our site 4 Availability of our site 5 Changes we may make to these Terms of Use and other documents 6 Ownership of materials on our site 7 The information and content on our site are provided on a non-addictive basis 8 Permitted use of materials on our site 9 Prohibited uses of our site 10 Viruses and other harmful content 11 Links to other websites 12 Links to our site 13 Exclusions and limitations of liability 14 Compensations 15 Disclaimer 16 Age restrictions on the use of our site 17 Separability 18 No implied waivers 19 Law and jurisdiction in force
1 Our details
Lencoria SRL owns and operates the website. Our address is Lvov 2 lane 73/1, Chisinau. Our contact email addresses are: lencoria@mail.ru; lencoria12@gmail.com.
2 Liability to those who access our site using your device or your internet connection
You must ensure that anyone who accesses our site from your computer or devices or who has access to or is able to access our site from your computer or devices or who uses your internet connection, has knowledge of these Terms of Use and any other documentation mentioned therein and that this person also agrees to abide by these Terms of Use. If, for any reason, this person does not agree with these Terms of Use or does not want to have obligations set out in them, they must not access or use our site and you must not allow them to do so.
3 Other documents governing the use of our site
Our privacy policy governs the way we use your information. It sets out the types of information we collect, the reasons why we collect it, how we use it, where we may pass it on to any third party, under what circumstances and for what reasons, and any other relevant information regarding the use and / or processing of your information and your rights in connection with your information. In addition to these Terms of Use, your use of our site is also governed by the following documents: Our cookie policy governs the use of cookies and similar technologies on our site; It sets the types of cookies we use, the purposes for which we use them, the circumstances in which we may place cookies on your computer, device or browser, and other relevant information about cookies, such as how to change your browser preferences and settings to accept or decline cookies. To the extent that we maintain and provide online locations that allow you to upload comments, feedback, and other content (“user content”), any user content you upload will be subject to the rules, terms, conditions, and restrictions applicable to those locations. Unless otherwise agreed in advance and in writing, all content provided by users will be considered licensed to us, for all uses and purposes and for all media channels worldwide, without further consideration. by the user. By accessing and using our site, you agree to abide by the terms and conditions contained in these Terms of Use, you acknowledge that we will process your information in accordance with our privacy policy and our use of cookies and similar technologies. in accordance with our cookie policy. If you do not agree to the terms set forth in these Terms of Use, you must not use our site.
4 Availability of our site
We do not present or guarantee that: the site will be available at any specific time or from any specific geographical location; your access to the site will be continuous or uninterrupted; or the site will be accessible or optimized on all browsers, computers, tablets, phones or viewing platforms. We reserve the right to suspend access to all or part of the site for any reason, including commercial or operational reasons, such as improving the appearance or functionality of the site, content updates, periodic maintenance or resolving issues we are aware. Whenever we anticipate that we must suspend access to the site for a considerable period of time, we will try to provide you with prior notice if this is possible. Our site is designed and intended for users in the Republic of Moldova and other jurisdictions where it can be used legally. Although you may access the site in other countries, we make no representations that our site complies with the legal requirements in force in your country or jurisdiction. You are solely responsible for enforcing the applicable laws of the country or state in which you may access and use the site.
5 Changes we may make to these Terms of Use and other documents
We reserve the right to update from time to time these Terms of Use, Privacy Policy, Cookies Policy and any other documentation mentioned in any of these documents. We may change the Terms of Use and other documents for any reason, including: to reflect any changes in the way we conduct our business; to consider any changes we make to our site, including, but not limited to, any new features or functionality we provide, any adjustments to the means by which we provide you with notices, or any changes to the content, purpose or site availability; to accurately describe our data processing activities so that you are up to date with our practices; to inform you of any changes in the way we use cookies or similar information collection technologies; or to ensure that our documentation complies with all applicable current and future laws, regulations and guidelines. If required by law, we will notify you of any changes to these Terms of Use or other documents referred to by posting an advertisement on the Site and / or by posting an updated version of these Terms. or other documents on our site. By continuing to access our site after we have updated our Terms of Use or other documents mentioned therein, you agree to abide by the updated versions. You also acknowledge that by continuing to access our site after we have updated our privacy policy and / or cookie policy, the practices set forth in those updated policies will apply to the processing of your information and the use of cookies, and similar technologies. You should periodically check these Terms of Use and any other documentation mentioned therein to ensure that you are aware of the terms that apply at that time.
6 Ownership of materials on our site
Any use of the website and its contents, unless expressly authorized in this document, is strictly prohibited. Any rights not expressly granted herein are reserved by us. Trademarks, service marks, trade names, logos and other trademarks owned by third parties and used or displayed on or through our site (collectively referred to as “Third Party Trademarks”) may or may not be registered trademarks of their respective owners. can be affiliated or connected with us. Unless expressly provided in these Terms of Use or the terms provided by the proprietor of a third party trademark, nothing in these Terms of Use shall be construed as implicitly granting, by promise or otherwise, the license or the right to use any of our trademarks or any third party trademark that is used or displayed on the Site, without the prior written permission of that owner, as applicable. We are the only ones entitled to benefit from the goodwill generated by the use of our trademarks.
7 The information and content on our site are provided on a non-addictive basis
Our site is available to provide you with general information about us, about the event we organize and about any other services we offer. Our site is not available for other purposes, except as expressly provided in these Terms of Use. The content on our site is not intended for advice. You must not rely on the content of our site for any purpose and you must seek professional, independent advice before deciding to take any action on the basis, in whole or in part, of any content available on our site at any time. We make no representations or warranties, express or implied, that any content or materials available on our site are accurate, up to date or complete.
8 Permitted use of materials on our site
The content on our site is provided for personal, private and non-commercial use only. You may print or distribute the content on our site for personal, private and non-commercial purposes, and you may make others in your organization aware of the content on our site. You may not extract, reproduce or distribute the content of our site without our prior written consent. Whenever you print, download, distribute or transmit content from our site to others, you must not make any additions or otherwise delete or modify the text on our site, you must not modify any images in any way, you may not remove any accompanying text from such images, materials or graphics and you must ensure that all content transmitted to a third party is an exact representation of the content exactly as it appears on our site. Whenever you submit any content or materials from our site, you must acknowledge us as the authors of such content or materials (or other authors, whenever they have been credited by us) when you submit the content. or the respective materials.
9 Prohibited uses of our site
You must not reproduce, duplicate, copy or resell any part of our site or any content on our site, unless expressly permitted in these Terms of Use. You must not, without our prior written consent, access, interfere with, destroy or disrupt in any way our site or any part of it, our systems, any hardware or equipment or any network on which the site is hosted. any software that we use to create or modify the site or to make the site or any hardware available to you, equipment, network, server, software or technology owned or operated by us or any third party. You must use our site only for lawful purposes and in accordance with these Terms of Use. You must not use our site: for any purpose that is illegal or in any way violates applicable laws or regulations, local, national or international; for any fraudulent purpose; to make any unsolicited or unauthorized advertising, direct or indirect marketing to anyone by any means or other means of spam, to communicate or market to anyone any goods, services or business not authorized by us; upload, host, or transmit viruses, malware, adware, spyware, worms, Trojans, loggers, spyware, or other harmful programs or codes that could adversely affect the use or operation of our site, hardware, or systems; or computers, tablets, telephones or other devices of any user or other third party or upload any content or materials containing such content; communicate with, harm or attempt to harm children in any way; or in any way or for any purpose that violates these Terms of Use or the terms of any of the documents to which these Terms of Use refer. You must not provide any information about yourself if you are under the age of 18 or about any other person who: is under the age of 18; or if he or she is 18 years of age or older, if you have not received prior written consent to send us information about that person. You must not provide us with information that is considered "sensitive personal information". "Sensitive personal information" means information about you or any other person who discloses your racial or ethnic origin, your political views, religious or philosophical beliefs, trade union membership or that is genetic data, biometric data, information about your health, sex life or sexual orientation. If you accidentally or intentionally provide us with such information, we will assume that you have consented to the processing of this information.
10 Viruses and other harmful content
We make reasonable efforts to prevent viruses, errors, or other malware from loading on our site. In the unlikely case this happens, we will take action as soon as we find out about the breach to protect our users. We will not be liable for any bugs or viruses on our site or any software that may be transferred to your computer from our site or any consequences that may result from the presence or operation of such programs. You need to make sure that you have up-to-date and effective antivirus protection on your computer or other device used for browsing. You must not use any third party software, technology, or information to gain unauthorized access to our site, servers, systems, hardware, software, or data. You should not attempt to carry out a DoS attack on our site. We may report any breach or suspected breach of this section 10 (Viruses and other harmful content) to the appropriate authorities and may disclose your identity.
11 Links to other websites
Links to content or third-party sites may appear from time to time on our site. We are not responsible for the content of any sites accessible through any link (s) on our site. Any content on third party sites is beyond our control and we do not warrant that such content is linked to us or our site, or that it is suitable for use or viewing, that it is legal or fair. Any third party site accessible through a link on our site may collect and process your information. We are not responsible for any data processing activities performed by third party sites that are linked to our site, and we decline any and all responsibilities in connection therewith. You should review the privacy policy of such third party to determine how they may use your information before you decide to use the Site and its features.
12 Links to our site
You may link to our site using the no-follow tag without our consent, however, you will not be able to use the do-follow tag without our prior written consent. If you have obtained our consent to link to our site: you may provide links to our site on other sites owned by you, provided that such sites and the use of any links to our site comply with these Terms of Use; Whenever you submit a link to our site from any other site, you agree that you will do so in an appropriate manner and not in any way that is defamatory of us, that does not represent us, or our institution or causes any damage to us or our institution; and you must not include a link to our site to suggest any form of cooperation, partnership, collaboration, affiliation, business relationship, approval or promotion of us if it does not exist and there is no written consent. We may withdraw permission to link to our site at any time. If we withdraw permission to link to our site and inform you of this, you must immediately remove any link to our site.
13 Exclusions and limitations of liability
We do not exclude our liability to you if it would be illegal to do so, for example, for death or personal injury caused by our negligence. If the applicable law does not allow all or part of the limits of liability below to apply to you, the limitations will only apply to the extent permitted by applicable law. Subject to these provisions, we will in no way be liable to you (including affiliates, officers, directors, members, employees or agencies) for any loss, damage (direct, indirect, punitive, actual, consequential, accidental, special , exemplary or otherwise), expenses, debts or penalties, whether or not incurred, of civil liability, violations of legal or otherwise, indirect or unknown, resulting from, or in connection with: the use of the site by you; any corruption or loss of data; any inability to access our site, including, without limitation to, any interruption, suspension or withdrawal of our site (for any reason); any use you make of the content or materials on our site, including if you rely on such content or material; any loss of savings, profits, sales, business or income; any loss of reputation or goodwill; any loss of savings; any loss of cryptocurrencies or other digitized assets; any loss of opportunity; or any other secondary, consequential or indirect losses. And even if we have been informed of the possibility of such loss or damage, without limitation, you assume and are liable for the full cost of all maintenance, repairs or corrections required in the event of such loss, costs related to damage, of expenses, debts or penalties incurred. You specifically agree that we will not be liable for any content or defamatory, offensive or illegal behavior of any third party and that the risk of injury or damage caused by the above is entirely your responsibility. You agree that if you suffer damages, losses or injuries resulting from or in connection with actions or omissions, the damages caused, if any, are not sufficient to entitle you to prevent any exploitation of any site, service , ownership, product or other content owned or controlled by us and you shall not have the right to impose or restrict the development, production, distribution, advertising, exposure or exploitation of any site, property, product, service or other content owned or controlled by us. To the extent that any of the provisions of this section 13 (Exclusions and Limitations of Liability) are inapplicable as clear exclusions of liability, they will be construed as limitations on liability, limiting our liability to you to the fullest extent permitted by law.
14 Compensations
You (and any third party for or on whose behalf you manage an account or activity on our site) agree to defend yourself (at our request), to compensate us, and to absolve us of any guilt, as well as independent contractors and service providers; each of the directors, officers, employees and agents and do not claim payment of debts, damages, losses and expenses, including, without limitation, legal fees and reasonable costs and with reasonable attorneys arising out of or in any way related to any of the the following (including as a result of your direct activities on the site or those carried out on your behalf): your upload, access or use of the site; violation or alleged violation of these Terms of Use; infringement of the right of third parties, including, without limitation, any intellectual property right, publicity, confidentiality, property or right of confidentiality; violation of any laws, rules, regulations, codes, statutes, ordinances or orders of any governmental and quasi-governmental authority, including, but not limited to, all regulatory, administrative and legislative authorities; or any misstatement made by you. You will cooperate at our request in case of a complaint. We reserve the right to assume sole defense and control of any matter subject to compensation by you and, in any event, you will not resolve any claim without our prior written consent.
15 Disclaimer
The site is provided "as is", "as available" and "with all defects". To the fullest extent permitted by law, we make no representations or warranties or confirmations of any kind, express or implied, regarding: the content of the site; user content; or the security associated with the transmission of information to or from the site. In addition, we hereby disclaim all warranties, express or implied, including, but not limited to, warranties or merchantability for a particular purpose and the non-existence of computer viruses. We do not claim or warrant that the service provided by the site will be error-free or uninterrupted, that defects will be corrected or that the service or server making the service available does not contain any harmful components, including and not limited to viruses. We make no representations or warranties that the information (including any instructions) about the service provided is accurate, complete or useful. You acknowledge that you use the site at your own risk. We do not guarantee that the use of the site is legal in any jurisdiction and in particular we refuse such guarantees. Some jurisdictions limit or waive the waiver of implied warranties or other warranties, so the above disclaimer may not apply to you to the extent that this legislation of your jurisdiction is applicable to you and these terms of use. . By accessing or using the Site, you warrant that your activities are legal in any jurisdiction in which you access or use the Service. We do not represent the content and we do not expressly assume any responsibility or liability towards any person or entity for any loss, damage (real, consequential, punitive or otherwise), injury, claim or other cause of action of any nature or character. resulting from the content.
16 Age restrictions on the use of our site
Our site and all products or services available on or through the site are not intended for use by persons under the age of 18. If you are under the age of 18, you must not use our site or send us any information about you or anyone else. We do not intentionally or knowingly process information about anyone under the age of 18.
17 Separability
If any provision or part of these Terms of Use or any other documents to which they refer is or becomes invalid, illegal or inapplicable, it shall not affect the validity of any other provisions. The above also applies if these Terms of Use or any documents to which they refer contain any regulatory loopholes. Instead of the invalid, illegal or unenforceable provision or to close a gap, a regulation will be used which, to the extent permitted by law, reflects as much as possible the intentions of the parties or, given the meaning and purpose of these Terms of use and the documents to which they refer, as well as the potential intentions of the parties considered when these Terms of Use and the documents to which they refer were concluded.
18 No implied waivers
Any delay or omission by us to insist or require you to comply with the provisions of these Terms of Use and the documents referred to therein or to exercise any rights or remedies by law in accordance with these Terms of Use and the documents in which does not constitute a waiver of this right or other right or remedy, nor shall it prevent or restrict the continued exercise of this right or any other right or remedy; rather, the right or remedy must exist and remain in force.
19 Law and jurisdiction in force
These Terms of Use, all documents to which they refer and any disputes arising out of or in connection with them or any other documents to which they relate, whether contractual or non-contractual, shall be governed by and construed in accordance with the laws of the Republic of Moldova. except for conflict-of-law rules. Any dispute, controversy or claim arising out of or in connection with these Terms of Use and any documents to which it refers, including their validity, invalidity, breach or termination, will be subject to mediation in accordance with the legislation in force in the Republic of Moldova. The courts of the Republic of Moldova have exclusive jurisdiction over any claim or dispute arising out of or in connection with these Terms of Use and any documents to which they refer and which are not resolved by the litigation procedure described above. You agree that any dispute concerns you personally and us, and that any dispute will be settled only through an individual dispute and will not be brought as a classic action or any other representative procedure. You agree that a dispute may not be brought as a classic or representative action or on behalf of any other person or persons. Maintain the confidentiality of any proceedings, including, but not limited to, any and all information compiled, prepared and submitted for the purpose of resolving the dispute or in connection with the dispute (s) arising therefrom.
1. THE PAYMENT
Payment methods All delivered goods can be accompanied by the invoice. Payment of the invoice can be made in the following ways: - Cash or bank card VISA, VISA ELECTRON, MASTERCARD or MAESTRO; - Refund upon delivery, in this case the tax receipt will be sent to you after we receive the amount paid refund; in case of invoices issued for companies, the receipt is sent together with the goods; - By bank transfer / PO (before delivery), in this case, after making the payment, you will send us by e-mail the payment document endorsed by the bank, in order to be able to ship the goods to you as soon as possible; - Online payment with VISA, VISA ELECTRON, MASTERCARD or MAESTRO bank card, through the secure paynet.md platform; in this case, after the bank confirms the transaction, the goods will be sent to you with the payment of the transport to the destination; - NOTE: before making online payments, please check the stock situation for the ordered products by phone.
2. DELIVERY
Delivery terms The delivery term is 24-72 hours, calculated from the date of confirming your order and issuing the fiscal invoice, for the products in current stock. This term is indicative, it can be modified for reasons beyond our control and depends primarily on the area where you live. If one or more of the ordered products is no longer in stock, you will be notified, the delivery time for these products can be extended up to 100 working days. During the winter holidays, the processing of an order as well as its delivery can take between 2-14 working days. The products are delivered within the available stock. Delivery methods and additional expenses (compared to the prices displayed on the site) Delivery is made at home by a express courier company, the transport costs are borne by you and vary depending on the weight of the package and the destination (between 35-90 lei for accessories). Before delivering the product to your home, a representative of the courier company will contact you by phone, so it is very important to tell us your phone number and, if you have, an e-mail address. The displayed prices are without VAT. Prices are subject to change without notice.
3. WARRANTY
The guarantee is granted according to the provisions of the Law, as well as to the other normative acts incident in the matter. The warranty period is 14 days (depending on the product purchased) and starts from the date of issuing the invoice. The buyer is guaranteed that in case of failure under normal conditions of use, during the warranty period, the product will be exchanged free of charge at our headquarters. Any transport costs are not covered by the warranty. The following situations lead to the removal of the products from the warranty: non-compliance by the buyer of the conditions of handling, transport, storage, operation of the product.
4. RETURN OF PRODUCTS
The consumer has the right to notify the company Lencoria SRL in writing that he renounces the purchase, without penalties and without invoking a reason, within 10 working days from receiving the product. The goods are returned in their original form, without being damaged or incomplete, together with a photocopy of the invoice, to our address. The return is made by express courier with acknowledgment of receipt. The costs of returning the goods will be borne by the buyer. For administrative reasons, please do not return the products with a refund. The company Lencoria SRL has the right to claim compensation for damages resulting from improper use of products. The equivalent value of the returned goods will be paid within max. 30 days, by bank transfer.