Terms and conditions
1 Our details
Lencoria SRL owns and operates the website. Our address is Lvov 2 lane 73/1, Chisinau. Our contact email addresses are: email@example.com; firstname.lastname@example.org.
2 Liability to those who access our site using your device or your internet connection
3 Other documents governing the use of our site
4 Availability of our site
We do not present or guarantee that: the site will be available at any specific time or from any specific geographical location; your access to the site will be continuous or uninterrupted; or the site will be accessible or optimized on all browsers, computers, tablets, phones or viewing platforms. We reserve the right to suspend access to all or part of the site for any reason, including commercial or operational reasons, such as improving the appearance or functionality of the site, content updates, periodic maintenance or resolving issues we are aware. Whenever we anticipate that we must suspend access to the site for a considerable period of time, we will try to provide you with prior notice if this is possible. Our site is designed and intended for users in the Republic of Moldova and other jurisdictions where it can be used legally. Although you may access the site in other countries, we make no representations that our site complies with the legal requirements in force in your country or jurisdiction. You are solely responsible for enforcing the applicable laws of the country or state in which you may access and use the site.
6 Ownership of materials on our site
7 The information and content on our site are provided on a non-addictive basis
8 Permitted use of materials on our site
The content on our site is provided for personal, private and non-commercial use only. You may print or distribute the content on our site for personal, private and non-commercial purposes, and you may make others in your organization aware of the content on our site. You may not extract, reproduce or distribute the content of our site without our prior written consent. Whenever you print, download, distribute or transmit content from our site to others, you must not make any additions or otherwise delete or modify the text on our site, you must not modify any images in any way, you may not remove any accompanying text from such images, materials or graphics and you must ensure that all content transmitted to a third party is an exact representation of the content exactly as it appears on our site. Whenever you submit any content or materials from our site, you must acknowledge us as the authors of such content or materials (or other authors, whenever they have been credited by us) when you submit the content. or the respective materials.
9 Prohibited uses of our site
10 Viruses and other harmful content
We make reasonable efforts to prevent viruses, errors, or other malware from loading on our site. In the unlikely case this happens, we will take action as soon as we find out about the breach to protect our users. We will not be liable for any bugs or viruses on our site or any software that may be transferred to your computer from our site or any consequences that may result from the presence or operation of such programs. You need to make sure that you have up-to-date and effective antivirus protection on your computer or other device used for browsing. You must not use any third party software, technology, or information to gain unauthorized access to our site, servers, systems, hardware, software, or data. You should not attempt to carry out a DoS attack on our site. We may report any breach or suspected breach of this section 10 (Viruses and other harmful content) to the appropriate authorities and may disclose your identity.
11 Links to other websites
12 Links to our site
13 Exclusions and limitations of liability
We do not exclude our liability to you if it would be illegal to do so, for example, for death or personal injury caused by our negligence. If the applicable law does not allow all or part of the limits of liability below to apply to you, the limitations will only apply to the extent permitted by applicable law. Subject to these provisions, we will in no way be liable to you (including affiliates, officers, directors, members, employees or agencies) for any loss, damage (direct, indirect, punitive, actual, consequential, accidental, special , exemplary or otherwise), expenses, debts or penalties, whether or not incurred, of civil liability, violations of legal or otherwise, indirect or unknown, resulting from, or in connection with: the use of the site by you; any corruption or loss of data; any inability to access our site, including, without limitation to, any interruption, suspension or withdrawal of our site (for any reason); any use you make of the content or materials on our site, including if you rely on such content or material; any loss of savings, profits, sales, business or income; any loss of reputation or goodwill; any loss of savings; any loss of cryptocurrencies or other digitized assets; any loss of opportunity; or any other secondary, consequential or indirect losses. And even if we have been informed of the possibility of such loss or damage, without limitation, you assume and are liable for the full cost of all maintenance, repairs or corrections required in the event of such loss, costs related to damage, of expenses, debts or penalties incurred. You specifically agree that we will not be liable for any content or defamatory, offensive or illegal behavior of any third party and that the risk of injury or damage caused by the above is entirely your responsibility. You agree that if you suffer damages, losses or injuries resulting from or in connection with actions or omissions, the damages caused, if any, are not sufficient to entitle you to prevent any exploitation of any site, service , ownership, product or other content owned or controlled by us and you shall not have the right to impose or restrict the development, production, distribution, advertising, exposure or exploitation of any site, property, product, service or other content owned or controlled by us. To the extent that any of the provisions of this section 13 (Exclusions and Limitations of Liability) are inapplicable as clear exclusions of liability, they will be construed as limitations on liability, limiting our liability to you to the fullest extent permitted by law.
16 Age restrictions on the use of our site
Our site and all products or services available on or through the site are not intended for use by persons under the age of 18. If you are under the age of 18, you must not use our site or send us any information about you or anyone else. We do not intentionally or knowingly process information about anyone under the age of 18.
18 No implied waivers
19 Law and jurisdiction in force
1. THE PAYMENT
Payment methods All delivered goods can be accompanied by the invoice. Payment of the invoice can be made in the following ways: - Cash or bank card VISA, VISA ELECTRON, MASTERCARD or MAESTRO; - Refund upon delivery, in this case the tax receipt will be sent to you after we receive the amount paid refund; in case of invoices issued for companies, the receipt is sent together with the goods; - By bank transfer / PO (before delivery), in this case, after making the payment, you will send us by e-mail the payment document endorsed by the bank, in order to be able to ship the goods to you as soon as possible; - Online payment with VISA, VISA ELECTRON, MASTERCARD or MAESTRO bank card, through the secure paynet.md platform; in this case, after the bank confirms the transaction, the goods will be sent to you with the payment of the transport to the destination; - NOTE: before making online payments, please check the stock situation for the ordered products by phone.
Delivery terms The delivery term is 24-72 hours, calculated from the date of confirming your order and issuing the fiscal invoice, for the products in current stock. This term is indicative, it can be modified for reasons beyond our control and depends primarily on the area where you live. If one or more of the ordered products is no longer in stock, you will be notified, the delivery time for these products can be extended up to 100 working days. During the winter holidays, the processing of an order as well as its delivery can take between 2-14 working days. The products are delivered within the available stock. Delivery methods and additional expenses (compared to the prices displayed on the site) Delivery is made at home by a express courier company, the transport costs are borne by you and vary depending on the weight of the package and the destination (between 35-90 lei for accessories). Before delivering the product to your home, a representative of the courier company will contact you by phone, so it is very important to tell us your phone number and, if you have, an e-mail address. The displayed prices are without VAT. Prices are subject to change without notice.
The guarantee is granted according to the provisions of the Law, as well as to the other normative acts incident in the matter. The warranty period is 14 days (depending on the product purchased) and starts from the date of issuing the invoice. The buyer is guaranteed that in case of failure under normal conditions of use, during the warranty period, the product will be exchanged free of charge at our headquarters. Any transport costs are not covered by the warranty. The following situations lead to the removal of the products from the warranty: non-compliance by the buyer of the conditions of handling, transport, storage, operation of the product.
4. RETURN OF PRODUCTS
The consumer has the right to notify the company Lencoria SRL in writing that he renounces the purchase, without penalties and without invoking a reason, within 10 working days from receiving the product. The goods are returned in their original form, without being damaged or incomplete, together with a photocopy of the invoice, to our address. The return is made by express courier with acknowledgment of receipt. The costs of returning the goods will be borne by the buyer. For administrative reasons, please do not return the products with a refund. The company Lencoria SRL has the right to claim compensation for damages resulting from improper use of products. The equivalent value of the returned goods will be paid within max. 30 days, by bank transfer.